The 2nd step of a 2-step transfer batch suspends with the message “The Transfer Document for batch ‘XXXXXX’ and Company ID ‘YY’ was not found”. Note that if you try to receive a transfer that is already saved in another unreleased batch, you will receive an error message: “Transfer Document ‘XXXXXX’ has already been used […]
Lets consider that your estimated units of product for your asset is 1000 over its life. In the screen, you would set the estimate value to that for the period the asset was acquired. In this example, period 01-2018 as seen below: The asset must be created with a Depreciation method of UOP. The asset’s […]
1. Depreciation has not been run for the period you are copying to. The total depreciation amount for the period must exist in order for the amounts to be calculated based on the percentages entered for each break down. 2. The copy process has already been run for the period you are copying too. If […]
Planning was somehow interrupted and the temp tables were not cleared and won’t clear. NOTE: Confirm all users are out of SL and that recent SQL backups of the SL databases exist before proceeding. Run the following against your SL application database in SQL Server Management Studio:Select * from inupdateqty_wrk If there are over 2,000 rows […]
When eBanking is installed a ‘Pay By’ field displays in the AP Voucher & Adjustment Entry screen. In some instances, where the Voucher & Adjustment Entry screen has other non-eBanking customizations on it, the existing screen customizations may interfere with those added by eBanking causing the field to not appear on the screen. Note: Confirm […]
Many times, this is due to a problem that occurred while the batch was being released and the Purchasing Receipt batch status never got set properly to “Completed”. How can you find information to support the fact that the batch released but the status just didn’t get updated correctly? To see if this situation exists, […]
You know how you look for shortcuts when you know there is road construction up ahead on your favorite route to work? That shortcut can save you a bunch of time and keep you moving towards your destination, rather than sitting bogged down in traffic. In this article, we will show you some function keys […]
My flat rate invoice through Service Series invoices come out with all of the costs broken out. How do I get it to only display the one price on the invoice? Background: Service Series Flat Rate Invoicing is useful for service organizations who want to bill their time and materials to their customers with one […]